Courtyard Virginia Beach Norfolk

Stay was peaceful as I imagined wouldn’t mind booking again once construction is fully completed

Close to restaurants. Clean and safe. Parking is available

The hotel was pretty good despite the fact that it is under renovation. When the work is complete, this hotel will be very nice. In the meantime, there are a few hiccups but nothing significant. I want to especially call out Joshi who was helpful to me and my family during the stay. He was quite accommodating, and had excellent customer service skills. In fact, all of the employees were quite nice and worked hard to ensure our stay was the best it could be.

Will definitely be back when the renovations are finished. The hotel is currently under renovation and I knew that when booking. The staff was very accommodating and went above and beyond to ensure things were satisfactory.

You have been warned. Please read reviews before you book so that you know what your getting into for the value of your money. This was one of the worst Marriott experiences I have had. Marriott you must hold your independents to a higher standard for the experience even for your entry level hotels. Being under construction was not the issue because you don't see any work being done. What is an issue is the hallways and elevators having not having air when your city is under and extreme heat advisory. What is an issue is the floors, carpet and, hallways, elevators being dirty. What is an issue is not up keeping the outside beatified grass not cut, hedges not trimmed, trash and construction debris laying around not properly stored. What is an issue is not noting on your website no food available. What is an issue is not having a working TV in the room and asking for maintenance for 2 days and not ever getting it resolved. What is an issue is the layout to the bathroom in the room extremely small and no privacy to get dress. What is an issue if the value of the price to the experience. MARRIOTT!! do better

I would suggest not staying here until after renovations are complete. I now see it’s listed on their website, but I booked through corporate travel so I was unaware of the major renovations. Had I known the bistro for breakfast was complete closed along with the fitness center, I would have booked another nearby Marriott property. Even the grab and go market is very sparse. They do have coffee in the rooms and lobby, which is better than nothing. The room looks newly renovated and the design aesthetics are nice, but still smells like paint/dusty, which is less than ideal. I don’t see a telephone in the room so if I needed to call the front desk I would have to use my own phone to call the main hotel number. I appreciate that updates were made, based on reviews I have read it was pretty bad here before, but the main public spaces are still under major construction. The desk in the room is good and the lighting above the desk is also good. I kept setting the thermostat to 70F and it would reset itself to 72F. The room felt hot and humid. The shower was nice, good water pressure and temp, a bit cramped space wise. Towels were soft! I was on the 3rd floor and it was very quiet. Overall, I think once fully renovated it will be nice.